Data from the ISG Index, which measures commercial outsourcing contracts with annual contract value (ACV) of $5 million or more, show second-quarter ACV for the combined global market (including both as-a-service and traditional sourcing) surged 31 percent, to a record $12.4 billion. That figure includes traditional sourcing ACV of $7 billion, up 19 percent, and record as-a-service ACV of $5.4 billion, up 51 percent and nearly double that of two years ago. It was the first time as-a-service ACV surpassed $5 billion in a quarter.
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